Frequently Asked Questions
HOW TO CONTACT US:The fastest way to get in touch with us is to send an email through our contact page form. You may also email us directly at: sales@vintagepaperboutique.com
Mailing Address
Vintage Paper Boutique
76 Webster Woods Drive
St. Louis, MO 63119
What methods of payment do you accept?
Vintage Paper Boutique accepts Paypal, postal money order/certified check or personal check (must clear before shipping). Checks and money orders must be received within 7 days of purchase.
What are your shipping rates and options?
POSTCARDS: All postcards are shipped in plastic sleeves, sandwiched between cardboard for protection. Everything is shipped via USPS with delivery confirmation. At checkout, you select from the following shipping options, depending on the number of postcards you are purchasing:
| First-Class (up to 3 postcards) | $2.25 |
| First-Class (4-6 postcards) | $2.75 |
First-Class (7 or more postcards)
| FREE
|
| Priority Mail (Domestic) | $5.95
|
International (up to 3 postcards)
| $3.00
|
| International (4-6 postcards) | $4.50
|
EVERYTHING ELSE: Larger paper items such as movie photos, bookplates and ephemera are shipped USPS First Class Mail or USPS Parcel Post with delivery confirmation. The cost of shipping is included in the price of these items.
When will my order arrive?
I ship promptly, usually the next business day, upon receipt of payment. Combined shipping is available for certain items. We always email you a shipping confirmation as soon as your order ships. All items are shipped with tracking so that you can check the status of your shipment.
What is your Return Policy?
Satisfaction guaranteed. You may return an item within 10 days of the purchase date for full refund (less shipping costs).
What if my order has been damaged during shipment?
If your order has been damaged during transit, please contact us at sales@vintagepaperboutique.com within 48 hours of receiving your package. See our Return Policy for more information.
Can I ship my order as a gift?
Of course! We will happily giftwrap your item and ship it anywhere you request. Please choose the giftwrap option at checkout. Due to customs regulations, items shipped outside the U.S. cannot be giftwrapped.
Do you charge sales tax?
All orders shipped from Missouri to destinations within the state of Missouri will be charged 7.575% sales tax. Everywhere else is sales tax free!
Do you have a mailing list?
Yes, and we’d love to have you on it! Our list is for communicating purposes only. As we list new products or run special promotions, we’d love to let you know about them via our email newsletter. We value privacy and will never sell or give your email address to an outside company. See our privacy policy for further information. Sign up for our NEWSLETTER now.
